Privacy Policy

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Last updated: January 11, 2026

This Privacy Policy explains how Call Airis Inc. ("Call Airis," "Airis," "Company," "We," "Us," or "Our") collects, uses, and protects information when You use our Services. It also describes Your privacy rights and how we comply with applicable laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR) where applicable.

By using our Services, You agree to the collection and use of information as described in this Privacy Policy.

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Data We Collect

We collect two broad categories of data:

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Personal Data

Contact information (name, email, phone number)
Account details
Usage analytics (IP address, device, browser type, cookies)

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Communication Data

Voice calls, audio recordings, transcripts, and summaries
SMS/text messages
Email communications processed through our AI-powered services

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AI & Communication Data

Our Services use AI systems to process voice calls, SMS messages, and email communications.

Voice calls, transcripts, text messages, and summaries are processed to provide our AI agent services.
AI models generate insights, alerts, or reports to assist with customer service and sales.
De-identified data may be used to train and improve our AI models.
Communication data is never shared with third parties for advertising or unrelated purposes.

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SMS/Text Messaging

When You interact with our Services, You may receive SMS messages from Airis. By providing Your phone number and consenting to receive SMS messages, You agree to the following:

Messages may include service updates, scheduling, and text-based assistance.
Message frequency varies based on Your engagement.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at privacy@callairis.com.

Your mobile information will never be shared with or sold to third parties or affiliates for marketing or promotional purposes.

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Sharing of Data

We may share data:

With Service Providers under appropriate data protection agreements
With affiliates or partners when legally permitted
During a merger, acquisition, or sale of assets
To comply with legal obligations or protect safety

We do not sell personal information.

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Retention

Personal data is retained as long as needed for service delivery, legal compliance, or legitimate business purposes.
Communication records are retained in accordance with applicable laws and our data retention policies.

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Security

We implement administrative, physical, and technical safeguards to protect data, including:

Encryption of data at rest and in transit
Multi-factor authentication and role-based access controls
Regular audits and compliance reviews
Business continuity and disaster recovery planning

No system is 100% secure, but we maintain industry-standard measures to minimize risks.

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Your Rights

Depending on where you live, you may have rights under CCPA or GDPR, including:

Access & Portability – Request a copy of your data
Correction – Update or correct inaccuracies
Deletion – Request deletion (subject to legal requirements)
Restriction – Limit how data is used or shared
Opt-out – Control marketing communications, cookies, and data sharing

Requests may be submitted to: privacy@callairis.com

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How is My Personal Data Protected?

We use commercially reasonable efforts to implement security measures that are designed to avoid accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to personal data. This may include (as appropriate):

We adhere to industry-standard security policies and procedures to protect sensitive user data
Using cloud-enabled infrastructure designed to reduce our data footprint
Encrypting all personal data at rest and in transit
Securing sensitive personal data in a dedicated environment in a manner designed to ensure segregation and clear access control
Using technical network controls like multi-factor authentication and deny-all/allow-by-exception in a manner designed to maintain controlled access
Conducting and responding to penetration tests, vulnerability assessments, code reviews, and internal compliance reviews
Maintaining our business continuity, disaster recovery, and incident response plans
Allowing employees to access personal data only if required in connection to their job duties

Despite these efforts, no security measures are perfect, and no method of data transmission or storage is guaranteed to prevent unauthorized disclosure or misuse. As a result, we cannot ensure or warrant the security of any personal data you provide to us. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal data.

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How Can I Control My Personal Data?

If you have feedback or questions about any aspect of how we collect, share, or use your personal data, please Contact Us.

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Request Your Personal Data

Contact us by emailing privacy@callairis.com. After verifying your identity, you will be sent a file containing your personal data we have collected.

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Opt-out

Email communications: Use the unsubscribe link found at the bottom of any email to stop receiving future emails. You will continue to receive other transaction-related emails you have requested. You are not able to opt out of some types of important communications, like updates to our terms or this privacy policy.
Text messages: Reply STOP to any message or contact us at privacy@callairis.com.
Push notifications: We may send you push notifications through one of our mobile applications. Opt out by changing the settings on your mobile device.
Do Not Track (DNT): DNT is a privacy preference that you can set in some web browsers. We honor DNT on our website. The DNT preference does not apply to mobile applications.
Cookies and similar technologies: You may stop, restrict, or remove the placement of some cookies and other similar technologies we use as your browser or device permits. You must opt out in each browser and on each device.

Please note:

We only use cookies on our website, not on any mobile applications.
If you adjust your preferences, our Services may not work correctly.

Children's Privacy

We do not knowingly collect data from children under 13 without verified parental consent.

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Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

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Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

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Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

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Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Changes

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last Updated" date.

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Contact

Data Controller: Call Airis Inc.

Email: privacy@callairis.com

Mailing Address:
Call Airis Inc.
8394 Olive Lake Ct
West Olive, MI 49460
United States

Last updated: January 11, 2026

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